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Telephone: The Little Softphone that Could

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In my everlasting search for the perfect way to use the full potential of Google Voice, I have stumbled across several solutions to make free VoIP calls from my Mac. I had stumbled upon Gizmo, which is still what I use for this purpose. However, I today stumbled across a new frontend for Gizmo that makes the whole experience that much better.

Telephone.jpg
Enter Telephone, a little SIP Softphone that can connect to basically any kind of SIP service. Sipgate, Gizmo, whatever you may have this app can connect to it. Currently, I have it connected to my Gizmo account, which links to Google Voice. Now as most of my readers probably already know, Google has purchased Gizmo and has shut down sign ups. So unless you were fortunate enough to get a Gizmo account before the shut down, this post probably won't do much but to make you jealous. 

Anyways, back to the point. When you open this app, all you see is a very simple window asking you for a SIP 
server, a username, and a password. Once you enter that, it 
Notify.jpg
signs you in to the account and allows you to make and receive calls. The application links in with your Mac OS Address book contacts, and allows you to call any of 
them. But, if you use it to link to Gizmo and Google Voice, then you can have google call you and it will send a Growl notification from the background alerting you to the call. 

AcceptDecline.jpg
If you click on the Growl notification, it goes to the application and presents you with this window, that asks you whether you want to accept or decline the call. In all very simple. And the best part, it uses about 13 mb of ram while sitting in the background. That's how a softphone should be. No bells and whistles, just let me talk.


All for Now!

Note: Although as of today Google Voice is open to the public, Gizmo5 Signups are still closed. Sorry!
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Google buys BumpTop

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Image representing Google as depicted in Crunc...

Image via CrunchBase

Today, Google purchased the 3D desktop startup BumpTop. I had reviewed BumpTop before and was really excited about it's possible future. But, upon purchase, Google killed the product and plans no future development. What do they plan to do with this technology? Who knows. I, for one, want to find out. As more news comes out, I'll post it here.

All for now!
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Google Begins the Countdown to the End of the world

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I'm not sure if anyone has seen this yet, but if you go to Google right now, and click the "I'm feeling Lucky" button with no search terms entered, a strange thing happens. Watch this...

What is it counting down to? The Google Code Freeze? The end of the world? Or is it just the new year.. You decide.

All for now!

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Eolas Vs. World

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From www.macrumors.com:

CNET reports that Apple, Google, and twenty other companies have been sued by Eolas Technologies for patent infringement related to the use of browser plug-ins and Ajax to offer interactive content in Web browsers. The move comes several years after the conclusion of a similar lawsuit brought against Microsoft that resulted in an initial $521 million judgment in favor of Eolas, although the suit was eventually settled out of court for an undisclosed amount.
Eolas' suit is not to be taken lightly. Although the earlier Microsoft case took many years to resolve, and Eolas by no means won a complete victory, the patent involved did overall withstand heavy legal challenges despite many on the Web rallying to Microsoft's aid. Microsoft and Eolas won't describe terms of their 2007 settlement of the patent case, but Eolas did say it expected to pay its shareholders a 2007 dividend afterward.

The Microsoft suit, as well as the new one targeting Apple and others, focused on a patent held by Eolas stemming from work performed by Eolas founder Michael Doyle while at the University of California, San Francisco. The patent, which covers the use of such technologies as Flash and Java plug-ins, was the subject of intense scrutiny during the trial and was initially overturned by the U.S. Patent and Trademark Office before being reinstated and serving as the basis of the judgment against Microsoft.

The new suit also includes the use of Ajax Web development techniques for which Eolas has recently received a second patent as an extension of the original. Defendants in the new suit include Adobe, Amazon, Apple, Blockbuster, Citigroup, eBay, Frito-Lay, Go Daddy, Google, J.C. Penney, JPMorgan Chase, Office Depot, Perot Systems, Playboy Enterprises, Staples, Sun Microsystems, Texas Instruments, Yahoo, and YouTube.

From my mind:

As far as I can tell, Adobe and Apple probably won't pay them for this, and the suit will just die out over the course of years. As far as Google goes, they might pay up, because they have enough money in the bank.

I heard about this patent a few months ago and quickly dismissed it as uninforcable. However, it is clearly attempting to be enforced, and we'll just have to see what happens later on.

Seriously, how do they expect to shut down all of Flash and all RIAs?

All for now!

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Apple responds to the FCC

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I know it's been a while since the Apple-FCC conversation over the google voice app, but here's the text anyway. this text retrieved directly from Apple.com.

Today Apple filed with the FCC the following answers to their questions.

We are pleased to respond to the Wireless Telecommunications Bureau’s inquiry dated July 31, 2009, requesting information regarding Apple’s App Store and its application approval process. In order to give the Bureau some context for our responses, we begin with some background information about the iPhone and the App Store.

Apple’s goal is to provide our customers with the best possible user experience. We have been able to do this by designing the hardware and software in our products to work together seamlessly. The iPhone is a great example of this. It has established a new standard for what a mobile device can be—an integrated device with a phone, a full web browser, HTML email, an iPod, and more, all delivered with Apple’s revolutionary multi-touch user interface.

Apple then introduced something altogether new—the App Store—to give consumers additional functionality and benefits from the iPhone’s revolutionary technology. The App Store has been more successful than anyone could have ever imagined. Today, just over a year since opening, the App Store offers over 65,000 iPhone applications, and customers have downloaded over 1.5 billion applications.

The App Store provides a frictionless distribution network that levels the playing field for individual and large developers of mobile applications. We provide every developer with the same software that we use to create our own iPhone applications. The App Store offers an innovative business model that allows developers to set their own price and keep more (far more in most cases) of the revenue than traditional business models. In little more than a year, we have raised the bar for consumers’ rich mobile experience beyond what we or anyone else ever imagined in both scale and quality. Apple’s innovation has also fostered competition as other companies (e.g., Nokia, Microsoft, RIM, Palm and Verizon) seek to develop their own mobile platforms and launch their own application stores.

Apple works with network providers around the world so that iPhone users have access to a cellular network. In the United States, we struck a groundbreaking deal with AT&T in 2006 that gives Apple the freedom to decide which software to make available for the iPhone. This was an industry first.

We created an approval process that reviews every application submitted to Apple for the App Store in order to protect consumer privacy, safeguard children from inappropriate content, and avoid applications that degrade the core experience of the iPhone. Some types of content such as pornography are rejected outright from the App Store, while others such as graphic combat scenes in action games may be approved but with an appropriate age rating. Most rejections are based on bugs found in the applications. When there is an issue, we try to provide the developer with helpful feedback so they can modify the application in order for us to approve it. 95% of applications are approved within 14 days of their submission.

We’re covering new ground and doing things that had never been done before. Many of the issues we face are difficult and new, and while we may make occasional mistakes, we try to learn from them and continually improve.

In response to your specific questions, we would like to offer the following:

Question 1. Why did Apple reject the Google Voice application for iPhone and remove related third-party applications from its App Store? In addition to Google Voice, which related third-party applications were removed or have been rejected? Please provide the specific name of each application and the contact information for the developer.

Contrary to published reports, Apple has not rejected the Google Voice application, and continues to study it. The application has not been approved because, as submitted for review, it appears to alter the iPhone’s distinctive user experience by replacing the iPhone’s core mobile telephone functionality and Apple user interface with its own user interface for telephone calls, text messaging and voicemail. Apple spent a lot of time and effort developing this distinct and innovative way to seamlessly deliver core functionality of the iPhone. For example, on an iPhone, the “Phone” icon that is always shown at the bottom of the Home Screen launches Apple’s mobile telephone application, providing access to Favorites, Recents, Contacts, a Keypad, and Visual Voicemail. The Google Voice application replaces Apple’s Visual Voicemail by routing calls through a separate Google Voice telephone number that stores any voicemail, preventing voicemail from being stored on the iPhone, i.e., disabling Apple’s Visual Voicemail. Similarly, SMS text messages are managed through the Google hub—replacing the iPhone’s text messaging feature. In addition, the iPhone user’s entire Contacts database is transferred to Google’s servers, and we have yet to obtain any assurances from Google that this data will only be used in appropriate ways. These factors present several new issues and questions to us that we are still pondering at this time.

The following applications also fall into this category.

  • Name: GVDialer / GVDialer Lite
    Developer: MobileMax
    info@mobile-mx.com
  • Name: VoiceCentral
    Developer: Riverturn, Inc.
    4819 Emperor Blvd., Suite 400
    Durham, NC 27703
  • Name: GV Mobile / GV Mobile Free
    Developer: Sean Kovacs
    sean@seankovacs.com

We are continuing to study the Google Voice application and its potential impact on the iPhone user experience. Google is of course free to provide Google Voice on the iPhone as a web application through Apple’s Safari browser, just as they do for desktop PCs, or to provide its “Google-branded” user experience on other phones, including Android-based phones, and let consumers make their choices.

Question 2. Did Apple act alone, or in consultation with AT&T, in deciding to reject the Google Voice application and related applications? If the latter, please describe the communications between Apple and AT&T in connection with the decision to reject Google Voice. Are there any contractual conditions or non-contractual understandings with AT&T that affected Apple’s decision in this matter?
Apple is acting alone and has not consulted with AT&T about whether or not to approve the Google Voice application. No contractual conditions or non-contractual understandings with AT&T have been a factor in Apple’s decision-making process in this matter.
Question 3. Does AT&T have any role in the approval of iPhone applications generally (or in certain cases)? If so, under what circumstances, and what role does it play? What roles are specified in the contractual provisions between Apple and AT&T (or any non-contractual understandings) regarding the consideration of particular iPhone applications?

Apple alone makes the final decisions to approve or not approve iPhone applications.

There is a provision in Apple’s agreement with AT&T that obligates Apple not to include functionality in any Apple phone that enables a customer to use AT&T’s cellular network service to originate or terminate a VoIP session without obtaining AT&T’s permission. Apple honors this obligation, in addition to respecting AT&T’s customer Terms of Service, which, for example, prohibit an AT&T customer from using AT&T’s cellular service to redirect a TV signal to an iPhone. From time to time, AT&T has expressed concerns regarding network efficiency and potential network congestion associated with certain applications, and Apple takes such concerns into consideration.

Question 4. Please explain any differences between the Google Voice iPhone application and any Voice over Internet Protocol (VoIP) applications that Apple has approved for the iPhone. Are any of the approved VoIP applications allowed to operate on AT&T’s 3G network?
Apple does not know if there is a VoIP element in the way the Google Voice application routes calls and messages, and whether VoIP technology is used over the 3G network by the application. Apple has approved numerous standard VoIP applications (such as Skype, Nimbuzz and iCall) for use over WiFi, but not over AT&T’s 3G network.
Question 5. What other applications have been rejected for use on the iPhone and for what reasons? Is there a list of prohibited applications or of categories of applications that is provided to potential vendors/developers? If so, is this posted on the iTunes website or otherwise disclosed to consumers?

In a little more than a year, the App Store has grown to become the world’s largest wireless applications store, with over 65,000 applications. We’ve rejected applications for a variety of reasons. Most rejections are based on the application containing quality issues or software bugs, while other rejections involve protecting consumer privacy, safeguarding children from inappropriate content, and avoiding applications that degrade the core experience of the iPhone. Given the volume and variety of technical issues, most of the review process is consumed with quality issues and software bugs, and providing feedback to developers so they can fix applications. Applications that are fixed and resubmitted are approved.

The following is a list of representative applications that have been rejected as originally submitted and their current status:

  • Twittelator, by Stone Design Corp., was initially rejected because it crashed during loading, but the developer subsequently fixed the application and it has been approved;
  • iLoveWiFi!, by iCloseBy LLC, was rejected because it used undocumented application protocols (it has not been resubmitted as of the date of this letter);
  • SlingPlayer Mobile, by Sling Media, was initially rejected because redirecting a TV signal to an iPhone using AT&T’s cellular network is prohibited by AT&T’s customer Terms of Service, but the developer subsequently fixed the application to use WiFi only and it has been approved; and
  • Lingerie Fantasy Video (Lite), by On The Go Girls, LLC, was initially rejected because it displayed nudity and explicit sexual content, but the developer subsequently fixed the application and it has been approved with the use of a 17+ age rating.

Apple provides explicit language in its agreement with iPhone developers regarding prohibited categories of applications, for example:

  • “Applications may be rejected if they contain content or materials of any kind (text, graphics, images, photographs, sounds, etc.) that in Apple’s reasonable judgment may be found objectionable, for example, materials that may be considered obscene, pornographic, or defamatory; and
  • Applications must not contain any malware, malicious or harmful code, program, or other internal component (e.g. computer viruses, trojan horses, ‘backdoors’) which could damage, destroy, or adversely affect other software, firmware, hardware, data, systems, services, or networks.”

And we also provide a reference library that can be accessed by members of the iPhone Developer Program that lists helpful information such as Best Practices and How To Get Started.

Question 6. What are the standards for considering and approving iPhone applications? What is the approval process for such applications (timing, reasons for rejection, appeal process, etc.)? What is the percentage of applications that are rejected? What are the major reasons for rejecting an application?

As discussed in the response to Question 5, Apple provides guidelines to developers in our developer agreement as well as on its web site regarding prohibited categories of applications. These materials also contain numerous other provisions regarding technical and legal requirements that applications must comply with, and Apple uses these standards in considering whether or not to approve applications.

Apple developed a comprehensive review process that looks at every iPhone application that is submitted to Apple. Applications and marketing text are submitted through a web interface. Submitted applications undergo a rigorous review process that tests for vulnerabilities such as software bugs, instability on the iPhone platform, and the use of unauthorized protocols. Applications are also reviewed to try to prevent privacy issues, safeguard children from exposure to inappropriate content, and avoid applications that degrade the core experience of the iPhone. There are more than 40 full-time trained reviewers, and at least two different reviewers study each application so that the review process is applied uniformly. Apple also established an App Store executive review board that determines procedures and sets policy for the review process, as well as reviews applications that are escalated to the board because they raise new or complex issues. The review board meets weekly and is comprised of senior management with responsibilities for the App Store. 95% of applications are approved within 14 days of being submitted.

If we find that an application has a problem, for example, a software bug that crashes the application, we send the developer a note describing the reason why the application will not be approved as submitted. In many cases we are able to provide specific guidance about how the developer can fix the application. We also let them know they can contact the app review team or technical support, or they can write to us for further guidance.

Apple generally spends most of the review period making sure that the applications function properly, and working with developers to fix quality issues and software bugs in applications. We receive about 8,500 new applications and updates every week, and roughly 20% of them are not approved as originally submitted. In little more than a year, we have reviewed more than 200,000 applications and updates.

Well, I recently posted an entry on how to use Google Voice to get a free SkypeIn number. Well, after some searching, I found a little dashboard app that allows you to make calls without going to the google voice website. It is called GVConnect and can be obtained here. It allows you to  GVC_Call.png
make calls, send SMS and view missed calls. I also integrates nicely with address book, giving you instant access to your contacts so that you can place calls to them. 
I use this app frequently, and so should you! 



Other screenshots:
GVC_SMS.png
GVC_Account.png

Google Voice + Gizmo5 = Free SkypeIn number!

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Well, I finally figured out how to get a free SkypeIn number. NOTE: To do this, you have to have been accepted into the Google Voice beta. If you haven't already, then just sign up. You should get an invite in a few days.

Well, in order for this to work, you have to go to the Gizmo5 Website. Sign up for an account, and go to your account page. You first need to scroll down to this panel: Forwarding Gizmo Calls.jpg
Make sure that you select Skype forwarding and put in your skype name. Tell Gizmo to forward all calls to skype. Next, scroll up and put in your google voice information in the Google Voice panel.
 Gizmo Voice.jpg

After you have turned that feature on, fire up Google Voice in another panel. in the Gizmo5 window, go and get your SIP number from your account Overview panel. Copy that to your clipboard. 
Now, go over to google voice. Go to your settings > Phones. Add a phone. Fill in the number field with your Gizmo number. Change the phone type to gizmo. 
G Gizmo.jpg
Open up skype. When google asks to confirm this number, you have t answer it in skype. When you answer it, open the number pad and enter the two digit authorization code on the GV website. Then, you're done!
When you make a call from google voice and tell it to call your skype phone, just pick up in skype and be connected for free! It's that easy!

Google Voice Review 1

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Well, since I got an invite to the Beta of Google Voice, I decided to write a series of reviews concerning the product. As of now, I haven't done much with it, and will write more in the future. Google Voice.jpg
When you open google voice, you see the screen at left. It looks somewhat like Gmail, which I believe was google's aim with the product. A gmail for your phone calls. The tips across the bottom of the screen fill you in on some of the features in Google Voice that may not be apparent to you at first. I can say that I didn't know that some features existed before I saw it in the tips panel. Me not having any voicemails, this window may look pretty boring for everyone else. However, when I start to migrate to this number, more voicemails will start to show where it says "No Items in your inbox." What's really cool about this service is that if a voicemail comes in, google voice will automatically transcribe it for you. That way, you can read it. It is right most of the time, but it does allow you to listen to them in the little bubble that contains the voicemail. the play button is right above the transcription. 
Google Voice Inboxes.jpg

The inbox bar very much resembles Gmail, but has a few more features. It allows access to all of your calls and SMS messages, along with transcriptions that you have made or recorded. At the bottom of the screen is your account balance. This money is used to make international calls. As it turns out, the rates offered by google for international calls is significantly less than the rates offered my most phone companies. 

When you want to place a call from Google Voice, all you have to do is navigate to one of your contacts and click call. Google voice will automatically connect your call to the recipient, who will see your caller id as your google voice number. Because you are hooked up by google, you can record and transcribe calls through google. All of the recordings are accessible through the online service. 

Google Voice Contact Settings.jpg
All of your contacts are listed in the contacts pane, and can be edited and used from there. A contact can have an individual greeting, which is changed from the Google Voice Settings link under the contact. For instance, of your brother calls, you can have it set up so that he hears you telling him specifically that you're not available, and can be reached at a different time or number. But if your annoying mother in law keeps calling you, you can have a message telling here that she has the wrong number. A very useful feature, if you ask me. 

All in all, Google Voice is a very useful product. If you have signed up for an invite and haven't gotten one yet, BE PATIENT! I signed up for an invite when google bought the product and got one four days ago. They are still sending them out, so hold on. You won't be disappointed. 

More on Google Voice in the near Future.

All for Now!

Google Voice... Finally!

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Well, after months of waiting for an invite to the "Private" Beta of google voice, I finally got my invite yesterday. I figure that I should capitalize on this invite and blog about it. I haven't set up much, however, I'll post some reviews, tips, and tricks soon. Hold on till then!

All for now!

Google Calendar and iCal

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Well, when I made the switch to Google for email, my Google Apps standard account came with Google calendar. I had this service active on my existing google account, however I hadn't used it at all. I figured that I should use it just because it's there. Like all things, just because it's there. I found an application that google has made called calaboration that automatically adds your calendars to iCal with updating and automatic syncing. It's so easy!

Also, with this email switch, I have started to use Google Notifier. This allows you to check your email without opening Safari or Entourage and does it on a 10 minute basis. The refresh interval is changeable. It also interfaces with google calendar to remind you of upcoming events. Taht's a really useful feature.

All for now!

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This page is an archive of recent entries in the Google category.

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